Support

Stuck on a puzzle or found a bug? We're happy to help.

Email us and we'll get back to you, usually within two business days.

To help us sort things out quickly, please include your device model, iOS version, and the world and level you were playing.

Frequently asked questions

How do I play Tiny Worlds Escape?

Drag the blocks along their direction of travel to clear a path. When the world's special goal piece reaches the exit, the level is complete.

I made a mess of the board. Can I start over?

Yes. Use the restart button in the level to reset the board to its starting layout.

Will my progress carry over to a new device?

If iCloud is turned on for the game, your progress syncs automatically across devices signed into the same Apple Account.

How do I restore a purchase?

Open the game's settings and tap Restore Purchases. You will need to be signed into the same Apple Account you used to buy it.

How do I request a refund?

Purchases are handled by Apple, so refunds are requested through Apple at reportaproblem.apple.com.